At the Computation Center at Hadassah College Jerusalem, I led a team of 15 people responsible for shaping and maintaining IT infrastructure including hardware, software, support, and acquisitions.
I was offered this job when a new management team (with whom I previously worked) was assigned to the college. The information situation was in terrible shape. It depended on numerous legacy systems that were used to wield political power. It was impossible to determine how many students were in the college.
I founded a computation center that included three teams:
- A Systems Administration team was responsible for servers and network infrastructures.
- A Technical Support team was responsible for the installation and maintenance of PCs and end-user support.
- An in-house Software Development team was created to clean up information and to build a new, custom-built information system (built on Microsoft IIS).
The software development team dealt with some special challenges:
- Data cleanup – a rigorous process of sorting and integrating information from paper archives and legacy information systems. This required tight collaboration with the different academic departments.
- Feasibility Study – demonstrating that a web-based information system was feasible (this was not obvious at the time).
- Information Architecture – creating an architecture that could grow and evolve as new solutions were built and new procedures were put in place.
- Developing a Live System – establishing development processes that made it possible to gradually introduce new capabilities (and migrate away from legacy systems) while the college was operating.